Accessible & ADA-Compliant BigCommerce Theme

Ariade for BigCommerce - a ready, WCAG 2.2 AA online store, accessible from the ground up and tested with real screen readers.
Ariade BigCommerce theme: the home page on a desktop and a product page on a phone

Ariade for BigCommerce is a ready, WCAG 2.2 AA compliant BigCommerce theme, built for real accessibility in code, not bolted on with an overlay. Every page is being tested by hand with JAWS, NVDA, VoiceOver and TalkBack before launch, so your online store works for every customer. It comes with a full accessibility statement and pairs with our accessibility services when you need more help. For any question about the theme, please contact us.

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Watch: Ariade for BigCommerce in 90 seconds

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Read the video transcript

Ariade, the accessible BigCommerce theme, explained by Shivaji Mitra. Captions are built into the video, and the full transcript follows.

Hello, I am Shivaji Mitra. I have been building websites since 2003, and today I work only on accessibility. I test online stores with a keyboard and with screen readers, and I fix what I find.

BigCommerce gives a store owner more built in than most platforms: brands, wishlists, product reviews, filters, product comparison, gift certificates, many product options, and customer groups. You do not need an app for any of them. But built in does not mean accessible. In most BigCommerce themes, these are exactly the places where keyboard and screen reader users get stuck. The filter changes and nothing is announced. The wishlist button has no name. The comparison table cannot be reached.

So I built Ariade for BigCommerce. It takes all eight of these native features and makes them work for everyone, to WCAG 2.2 Level AA. Every page is tested by hand with JAWS, NVDA, VoiceOver and TalkBack. It also adds a store locator and events with booking, again with no apps, and its texts come in twenty languages.

And with fewer apps, there is less code in your store that you do not control. If you run a BigCommerce store and want to know where it stands, send me your store address. I reply within one working day, in writing.

Accessibility tour

Take a look inside

What each page does for keyboard, screen reader and low-vision shoppers. Pick a page, read its accessibility points, then try it live.

Accessibility

  • “In short”: an easy-read summary of the product near the top
  • A written audio description of the product, for shoppers who cannot see the photos
  • Colour and ear options are labelled choices, grouped and named for screen readers
  • “Helps with” shows who the product suits, in words and icons
See it live: Product page

A laptop on a wooden desk beside a window and houseplants, showing an online store layout

The package

What you get

What is built into Ariade, and how it is tested.

What is included in Ariade

Ariade is a ready, accessible BigCommerce theme: already built, audited and fixed. Install it on your BigCommerce store, then add your own logo, colours and products in Page Builder, with no code. This is what is included.

  • Built to WCAG 2.2 AA in the code, not with an overlay
  • Colour settings checked for contrast
  • Built-in accessibility settings for your shoppers
  • Clear, consistent navigation and page layouts
  • Reviews, filters, events, store locator and cart drawer built in, no apps needed
  • Tested by hand with JAWS, NVDA, VoiceOver and TalkBack
  • Keyboard-only testing, and zoom testing at 200% and 400%
  • Automated scans with Deque AXE, WebAIM Wave and Google Lighthouse
  • Every issue found in testing is fixed and re-tested
  • SEO basics: meta tags and structured data
  • Mobile-friendly, fast-loading pages
  • Documentation and support from the team that built it, with replies within 2 working days

Accessibility standards we follow: WordPress, Shopify, BigCommerce and Webflow accessibility coding standards.

Accessibility Health Score

The accessibility health score indicates how well a page meets the tested accessibility rules, on a scale of 0-100. Because automated scans catch only 25-30% of potential issues, every release is also audited by hand.

Google Lighthouse

Lighthouse is Google's open-source tool for automated website audits - performance, PWA, accessibility, best practices and SEO. Our themes pass its accessibility audit with a near-perfect score.

WebAIM Wave

WAVE, by WebAIM.org, gives visual feedback on accessibility by injecting icons and indicators into the page. Our themes return no WAVE errors or contrast failures.

Deque AXE-Core

AXE-Core, by Deque, is an industry-standard automated accessibility testing engine. Our themes return a clean AXE run with no violations.

Manual Audit

Automated tools catch only a fraction of real barriers, so every release gets a full manual audit with JAWS, NVDA, VoiceOver and TalkBack to confirm genuine WCAG 2.2 AA conformance.

Proven work

BigCommerce accessibility case studies

See how other store owners made their online stores accessible, with the real issues we found and how we fixed them.

Every store below runs on our BigCommerce Accessible Theme and was delivered by our BigCommerce accessibility consultancy. Real stores, real screen reader testing, and a written record of what changed.

Two colleagues at a desk reviewing a website layout on a large monitor

Before you buy

Proof and answers

The questions store owners ask us most.

FAQ

BigCommerce accessibility - frequently asked questions

Is BigCommerce accessible out of the box?

No platform is accessible out of the box, and BigCommerce is no exception. The platform gives you sound HTML to start from, but the theme, the apps and the content decide whether a shopper who uses a screen reader can actually buy. Stencil themes from the marketplace vary widely, and quick view, faceted search and cart drawers are the usual failure points. That is what a website accessibility audit measures.

Will an accessibility overlay or widget fix my store?

No. An overlay sits on top of the page and cannot repair a quick view that traps focus, a swatch that is not a button, or a checkout field with no label. Overlays are why many stores still receive demand letters after paying for “compliance”. Real remediation changes the theme code, which is what we do.

How long does it take to make a BigCommerce store accessible?

It depends on how many unique templates and journeys the store has, and on how many third-party apps are involved. A small catalogue on a clean Stencil theme is a matter of weeks; a large store with custom apps takes longer. You get a written scope, a delivery date and a price before anything starts.

Do you replace my theme or fix the one I have?

Either. If your design is working, we remediate the theme you have. If the theme is fighting you at every turn, our accessibility-ready BigCommerce theme is faster and cheaper than repairing it, and your brand design is applied on top of foundations that already pass.

What do I receive at the end?

The remediated store, a written report of what was found and fixed, a re-test confirming the result, and the documents your legal and procurement teams ask for: an accessibility statement and, where needed, a VPAT accessibility report.

Already a customer

Documentation and support

Everything you need after you install Ariade on your BigCommerce store: step-by-step documentation, and a direct line to the team that built the theme. We reply within 2 working days, Monday to Saturday, 9 am to 9 pm India Standard Time (IST).

Theme documentation

Ariade BigCommerce theme: the home page on a desktop and a product page on a phone

Self-help first

Every setting, step by step.

Plain-language guides for store owners, with an FAQ that answers most questions before you need to ask.

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Ariade for BigCommerce support

Fields marked with an asterisk (*) are required.

We reply to this address.
Your store address or your mybigcommerce.com address, so we can look at the problem.
Shown in Storefront, Themes, under the theme name.
What you were trying to do, what happened, and the page where it happened. Include the steps to see it, if you can.
A picture of the problem helps us fix it faster.Allowed file types: JPG, JPEG, PNG, WEBP, GIF, PDF. Maximum size: 1 MB.