Marion County Oregon Health & Human Services Accessibility Audit
Website development project for Marion County Oregon Health & Human Services United Kingdom. The goal is to create a fully WCAG Compliant accessible website using the WordPress Ananyoo theme.
This Marion County Oregon Health & Human Services accessibility audit and WCAG 2.1 AA remediation covered the website of a United States county department that delivers health and human services to residents of Marion County, Oregon.
A county health and human services site is where residents find programmes, check eligibility, download forms and request help — often at a difficult moment. Many of those residents are disabled or older, so the accessibility of that information and those forms decides whether essential services actually reach them.
Table of Contents
Why accessibility is required for a government website
Public-sector websites in the United States must be accessible by law. Under Americans with Disabilities Act (ADA) Title II, state and local government services are covered, Section 508 sets the federal benchmark, and WCAG 2.1 Level AA is the standard used to measure conformance. For Marion County Oregon Health & Human Services the duty is also practical: residents who use assistive technology have the same right to read information, download documents and complete forms as anyone else.
Scope and standard
Our Marion County Oregon Health & Human Services accessibility audit assessed the site against WCAG 2.1 Level AA, mapped to ADA Title II, across the journeys that matter for a county department: programme and eligibility pages, application and request forms, downloadable documents, contact and locations, and search and navigation.
How we ran the Marion County Oregon Health & Human Services accessibility audit
- Screen-reader testing with JAWS and NVDA on Windows, VoiceOver on macOS and iOS, and TalkBack on Android
- Automated audits with Deque axe, Google Lighthouse and WAVE
- Keyboard-only operation of every step, with attention to focus order and a clearly visible focus indicator
- Colour-contrast analysis, plus 400% zoom and reflow testing for low-vision users
What accessibility means on each part of the site
Because Marion County Oregon Health & Human Services is a public-sector site that informs and serves residents, our Marion County Oregon Health & Human Services accessibility audit focused on the parts people depend on:
- Information and programme pages need a clear heading structure and readable text, so a screen-reader user can find services without relying on visual layout.
- Forms and applications need programmatic labels, clear instructions and announced errors, so applying for a service or permit never depends on sight or a mouse.
- Documents and PDFs need to be tagged and readable, since so much public information is delivered as downloads.
- Search, navigation and any maps need operable controls and results in text, not by map alone.
- All content needs sufficient colour contrast, visible focus and clean reflow at 400% zoom for low-vision residents.
Outcome
This Marion County Oregon Health & Human Services accessibility audit, combining manual and automated testing with remediation, brought the site into line with WCAG 2.1 AA expectations, so people using a screen reader or a keyboard can use it without barriers. Every fix was verified with assistive technology rather than assumed from an automated pass, so the result holds up in real use.