Orange Socks Accessibility Audit
Web Accessibility Remediation for Orange Socks website to make it conforms with the WCAG technical standards and comply with the ADA.
This Orange Socks accessibility audit and WCAG 2.1 AA remediation covered the website of a United States nonprofit community that supports families of children with disabilities, offering resources, stories and a shop whose proceeds fund disability programmes.
For a community built around disability, accessibility is the whole point. The families it serves often use assistive technology themselves, so resources, support content, media and the shop must all be usable — or the support never reaches them.
Table of Contents
Why accessibility is essential for a disability community
A public-facing nonprofit website in the United States is treated as a place of public accommodation under the Americans with Disabilities Act (ADA) Title III, and WCAG 2.1 Level AA is the working standard. Here it is also the mission itself — a disability community that is hard to use would contradict everything it stands for. For a mission that serves the public, an inaccessible resource page or donation form shuts out the very people the organisation exists to help.
Scope and standard
Our Orange Socks accessibility audit assessed the site against WCAG 2.1 Level AA, mapped to ADA Title III, across the journeys that matter: resource and support pages, stories and media, the community and contact areas, the shop and donation flow, and navigation.
How we ran the Orange Socks accessibility audit
- Screen-reader testing with JAWS and NVDA on Windows, VoiceOver on macOS and iOS, and TalkBack on Android
- Automated audits with Deque axe, Google Lighthouse and WAVE
- Keyboard-only operation of every step, with attention to focus order and a clearly visible focus indicator
- Colour-contrast analysis, plus 400% zoom and reflow testing for low-vision users
What accessibility means on each part of the site
Because Orange Socks serves disabled families directly, our Orange Socks accessibility audit focused on the parts they depend on:
- Resource and support pages need a clear heading structure and readable text, so a screen-reader user can find help quickly.
- Stories, video and podcast media need captions, transcripts and text alternatives, so content is available without sight or sound.
- The shop and donation flow need labelled fields, announced errors and a keyboard-operable path, so supporting the cause never depends on a mouse.
- Community and contact areas need operable controls and clear labels.
- Navigation and content need visible focus, sufficient contrast and clean reflow at high zoom.
Outcome
This Orange Socks accessibility audit, combining manual and automated testing with remediation, brought the site into line with WCAG 2.1 AA expectations, so people using a screen reader or a keyboard can use it without barriers. Every fix was verified with assistive technology rather than assumed from an automated pass, so the result holds up in real use.