Heritage Management Accessibility Audit
Redesign Heritage Management website to modern and WCAG Compliant accessible website using Ananyoo theme.
This Heritage Management accessibility audit and WCAG 2.1 AA remediation covered the website of a United States property-management firm serving owners and residents.
A property-management site carries real tasks: browsing available units, applying to rent, paying or requesting maintenance, and contacting the office — through listings, forms and portals. For a renter or owner using a screen reader or a keyboard, the accessibility of those tools decides whether they can manage their home online.
Table of Contents
Why accessibility matters for a property website
A property-management company’s website in the United States is a place of public accommodation under the Americans with Disabilities Act (ADA) Title III, and housing is also subject to fair-housing expectations; WCAG 2.1 Level AA is the working standard. A listing a screen-reader user cannot read, or a rental application a keyboard user cannot complete, can shut a prospective resident out of housing.
Scope and standard
Our Heritage Management accessibility audit assessed the site against WCAG 2.1 Level AA, mapped to ADA Title III, across the journeys that matter: property and listing pages, rental applications, resident and owner portals, maintenance and contact forms, and navigation.
How we ran the Heritage Management accessibility audit
- Screen-reader testing with JAWS and NVDA on Windows, VoiceOver on macOS and iOS, and TalkBack on Android
- Automated audits with Deque axe, Google Lighthouse and WAVE
- Keyboard-only operation of every step, with attention to focus order and a clearly visible focus indicator
- Colour-contrast analysis, plus 400% zoom and reflow testing for low-vision users
What accessibility means on each part of the site
Because Heritage Management is built around listings and forms, our Heritage Management accessibility audit focused on the parts a renter or owner relies on:
- Listing pages need details, pricing and availability in text, with images carrying meaningful alternative text.
- Rental applications and maintenance forms need programmatic labels, clear instructions and announced errors, so they never depend on sight or a mouse.
- Resident and owner portal entry needs keyboard-operable, labelled controls.
- Maps and locations need keyboard operation and results in text, not by map alone.
- Navigation and content need visible focus, sufficient contrast and clean reflow at high zoom.
Outcome
This Heritage Management accessibility audit, combining manual and automated testing with remediation, brought the site into line with WCAG 2.1 AA expectations, so people using a screen reader or a keyboard can use it without barriers. Every fix was verified with assistive technology rather than assumed from an automated pass, so the result holds up in real use.