Lexington Luggage logo

Lexington Luggage Accessibility Audit

Web Accessibility Remediation for Lexington Luggage website to make it conforms with the WCAG technical standards and comply with the ADA.

  • https://www.lexingtonluggage.com/
  • Shopify, Accessibility Audit, Accessibility Remediation, Accessibility Statement
  • Color Contrast Analyzer, Deque AXE, Usablenet
  • Will Bubenik
  • January 24, 2018
  • Lifestyle Accessories, Luggage Stores

This Lexington Luggage accessibility audit and WCAG 2.1 AA remediation covered the online store of a United States retailer of luggage, briefcases and travel goods from many brands.

A luggage store asks shoppers to compare sizes, capacities and features, choose a colour, and check out — all through interactive controls. For a shopper using a screen reader or a keyboard, the accessibility of those specs, options and the checkout decides whether they can buy the right bag.

StandardWCAG 2.1 AA
PlatformShopify
TestingManual + Automated
RegionUnited States

Why accessibility is critical for an online store

E-commerce is one of the most active areas of United States web-accessibility law. Under the Americans with Disabilities Act (ADA) Title III, an online store is treated as a place of public accommodation, and courts and settlements have repeatedly pointed to WCAG 2.1 Level AA as the working standard for an accessible shop. For a specs-led store the risk is concrete: dimensions and capacity shown only in images, a colour or size picker a screen reader cannot read, or a product option a screen reader cannot read, or a checkout that traps keyboard focus, quietly turns a willing customer away.

Scope and standard

Our Lexington Luggage accessibility audit assessed the store against WCAG 2.1 Level AA, mapped to ADA Title III, across the journeys that matter: product pages, size, capacity and colour options, specifications, filtering, the cart and checkout, and the account area.

How we ran the Lexington Luggage accessibility audit

  • Screen-reader testing with JAWS and NVDA on Windows, VoiceOver on macOS and iOS, and TalkBack on Android
  • Automated audits with Deque axe, Google Lighthouse and WAVE
  • Keyboard-only operation of every step, with attention to focus order and a clearly visible focus indicator
  • Colour-contrast analysis, plus 400% zoom and reflow testing for low-vision users

What accessibility means on each part of the site

Because Lexington Luggage sells through product options and a checkout, our Lexington Luggage accessibility audit focused on the controls a shopper relies on:

  • Size, capacity and colour options need names and states a screen reader can read, so a shopper knows exactly what is chosen.
  • Dimensions and feature specifications must be real text rather than images, so everyone can compare bags.
  • Product images need meaningful alternative text, since look and build are otherwise lost without sight.
  • The cart and checkout need labelled fields, announced errors and a focus order that never traps the keyboard, because this is where the order is completed.
  • Search, filtering and navigation need operable controls, visible focus, sufficient colour contrast and clean reflow at high zoom.

Outcome

This Lexington Luggage accessibility audit, combining manual and automated testing with remediation, brought the site into line with WCAG 2.1 AA and ADA Title III expectations, so people using a screen reader or a keyboard can use it without barriers. Every fix was verified with assistive technology rather than assumed from an automated pass.

Services we provided for this client