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Cheniere Accessibility Audit

Web Accessibility Remediation for Cheniere website to make it conforms with the WCAG technical standards and comply with the ADA.

  • https://www.cheniere.com/
  • Craft CMS, Accessibility Remediation
  • Color Contrast Analyzer, CrownPeak
  • Will Bubenik
  • June 07, 2023
  • Energy Company, Government

This Cheniere accessibility audit and WCAG 2.1 AA remediation covered the corporate website of a major United States energy company and liquefied-natural-gas producer.

A large corporate site serves investors, job-seekers, partners and the public through reports, operations content, careers and contact. Each is content or a form, and for a visitor using a screen reader or a keyboard, their accessibility decides whether the company is genuinely reachable by everyone.

StandardWCAG 2.1 AA
IndustryEnergy
TestingManual + Automated
RegionUnited States

Why accessibility matters for a corporate website

A company’s public website in the United States is itself a place of public accommodation under the Americans with Disabilities Act (ADA) Title III, and WCAG 2.1 Level AA is the standard regulators and courts look to. The stakes reach beyond customers: a careers page or job application a screen-reader user cannot complete raises employment-access concerns, and investor reports trapped in untagged PDFs exclude shareholders who rely on assistive technology.

Scope and standard

Our Cheniere accessibility audit assessed the corporate site against WCAG 2.1 Level AA, mapped to ADA Title III, across the journeys that matter for a large company: operations and about pages, the investor and reports area, careers and job applications, news and media, and contact and navigation.

How we ran the Cheniere accessibility audit

  • Screen-reader testing with JAWS and NVDA on Windows, VoiceOver on macOS and iOS, and TalkBack on Android
  • Automated audits with Deque axe, Google Lighthouse and WAVE
  • Keyboard-only operation of every step, with attention to focus order and a clearly visible focus indicator
  • Colour-contrast analysis, plus 400% zoom and reflow testing for low-vision users

What accessibility means on each part of the site

Because Cheniere is an information-and-contact site rather than a shop, our Cheniere accessibility audit focused on content and forms:

  • About, operations and approach pages need a clear heading structure and readable text, so a screen-reader user can follow them easily.
  • Investor, news and report content needs accessible documents, correct heading levels and link names that make sense out of context.
  • Careers and job pages need accessible listings and application forms with labels and announced errors, so applying never depends on sight or a mouse.
  • Media and video need captions, text alternatives and keyboard-operable players.
  • Contact forms and navigation need labels, announced errors, visible focus, sufficient contrast and clean reflow at high zoom.

Outcome

This Cheniere accessibility audit, combining manual and automated testing with remediation, brought the site into line with WCAG 2.1 AA expectations, so people using a screen reader or a keyboard can use it without barriers. Every fix was verified with assistive technology rather than assumed from an automated pass, so the result holds up in real use.

Services we provided for this client