Accessability Officer Accessibility Audit
Redesign Accessability Officer website to modern and WCAG Compliant accessible website using Ananyoo theme.
This Accessability Officer accessibility audit and WCAG 2.1 AA remediation covered the website of a United States firm that provides digital-accessibility strategy and services to other organisations.
When a firm sells accessibility, its own website is its first credential. Prospective clients — and the disabled users they want to reach — expect an exemplary experience, so the content, service pages and contact forms must meet the standard the firm promotes.
Table of Contents
Why accessibility is essential for an accessibility firm
A professional-services website in the United States is a place of public accommodation under the Americans with Disabilities Act (ADA) Title III, and WCAG 2.1 Level AA is the standard. For a firm whose product is accessibility, its own site is the proof — anything less undermines the offer.
Scope and standard
Our Accessability Officer accessibility audit assessed the site against WCAG 2.1 Level AA, mapped to ADA Title III, across the journeys that matter: service and approach pages, resources, consultation and contact forms, and navigation.
How we ran the Accessability Officer accessibility audit
- Screen-reader testing with JAWS and NVDA on Windows, VoiceOver on macOS and iOS, and TalkBack on Android
- Automated audits with Deque axe, Google Lighthouse and WAVE
- Keyboard-only operation of every step, with attention to focus order and a clearly visible focus indicator
- Colour-contrast analysis, plus 400% zoom and reflow testing for low-vision users
What accessibility means on each part of the site
Because Accessability Officer is a services site, our Accessability Officer accessibility audit focused on content and contact:
- Service and approach pages need a clear heading structure and readable text, so a screen-reader user can evaluate the offer.
- Consultation and contact forms need programmatic labels, clear instructions and announced errors.
- Resources and articles need correct heading levels and link names that make sense out of context.
- Navigation and content need visible focus, sufficient contrast and clean reflow at high zoom.
Outcome
This Accessability Officer accessibility audit, combining manual and automated testing with remediation, brought the site into line with WCAG 2.1 AA expectations, so people using a screen reader or a keyboard can use it without barriers. Every fix was verified with assistive technology rather than assumed from an automated pass, so the result holds up in real use.